Terms of Service

Last updated: August 25, 2025

Introduction

Welcome to Technovita Solution. These Terms of Service ("Terms") govern your use of our e-commerce services, including account management, onboarding, catalogue services, and related offerings.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services. These Terms apply to all visitors, users, and others who access or use our services.

Service Description

Technovita Solution provides comprehensive e-commerce services including:

Account Management

  • • Seller account setup and management
  • • Product listing optimization
  • • Inventory management
  • • Performance monitoring

Onboarding Services

  • • Platform-specific registration
  • • Document preparation
  • • Compliance assistance
  • • Training and guidance

Catalogue Services

  • • Product cataloguing
  • • Content optimization
  • • Image enhancement
  • • SEO optimization

Support Services

  • • Technical support
  • • Performance analytics
  • • Growth strategies
  • • Consultation services

User Accounts and Registration

Account Creation

To access our services, you must register for an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breaches.

Account Termination

We reserve the right to terminate or suspend accounts that violate these Terms or engage in fraudulent activities.

Service Terms and Conditions

Service Delivery

  • Services will be delivered according to the agreed-upon timeline and specifications
  • We will use reasonable efforts to meet delivery deadlines
  • Delays may occur due to factors beyond our control
  • We will communicate any significant delays promptly

Service Quality

  • We commit to providing high-quality services in accordance with industry standards
  • Services will be performed by qualified professionals
  • We will address any quality issues promptly and professionally
  • Client feedback will be incorporated to improve service delivery

Service Modifications

  • We may modify or discontinue services with reasonable notice
  • Changes will be communicated through appropriate channels
  • Existing commitments will be honored unless mutually agreed otherwise
  • Alternative solutions will be offered when possible

Payment Terms and Conditions

Payment Schedule

  • • Payment terms will be specified in individual service agreements
  • • Invoices are due within the specified payment period
  • • Late payments may incur additional charges
  • • Services may be suspended for overdue accounts

Payment Methods

  • • Bank transfers and online payments accepted
  • • All payments must be made in Indian Rupees (INR)
  • • Payment confirmation will be provided upon receipt
  • • Refunds will be processed according to our refund policy

Pricing and Fees

  • • Service pricing is subject to change with notice
  • • Additional fees may apply for custom requirements
  • • All prices are exclusive of applicable taxes
  • • Volume discounts may be available for long-term contracts

User Obligations and Responsibilities

1

Accurate Information

You must provide accurate, complete, and up-to-date information for all services and communications.

2

Compliance

You must comply with all applicable laws, regulations, and platform policies when using our services.

3

Cooperation

You must provide timely cooperation and access to necessary information for service delivery.

4

Prohibited Activities

You may not use our services for illegal activities, fraud, or to harm others or our business.

Intellectual Property Rights

Our Intellectual Property

All content, trademarks, service marks, and intellectual property on our website and services remain our exclusive property. This includes but is not limited to:

  • Website design and layout
  • Service methodologies and processes
  • Proprietary tools and software
  • Brand names and logos

Client Intellectual Property

You retain ownership of your business content, products, and brand assets. We will:

  • Use your content only for agreed-upon services
  • Respect your intellectual property rights
  • Return or destroy your content upon service completion
  • Maintain confidentiality of your proprietary information

Work Product

Work product created specifically for you (such as custom reports, strategies, or content) will be delivered to you upon full payment. We may retain copies for our records and portfolio purposes, subject to confidentiality agreements.

Confidentiality and Data Protection

Confidentiality Commitment

We are committed to maintaining the confidentiality of your business information and data. Our confidentiality obligations include:

  • • Protecting your business secrets and proprietary information
  • • Securing your account credentials and access details
  • • Maintaining client data privacy and security
  • • Using information only for agreed-upon purposes
  • • Implementing appropriate security measures

Limitation of Liability and Disclaimers

Service Limitations

  • • Services are provided "as is" without warranties
  • • We do not guarantee specific business outcomes
  • • Results may vary based on market conditions
  • • We are not liable for indirect or consequential damages

Liability Cap

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service in question.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our control, including but not limited to natural disasters, government actions, or technical failures.

Termination and Cancellation

Service Termination

Either party may terminate services with written notice as specified in the service agreement. Early termination may incur applicable fees.

Immediate Termination

We may terminate services immediately for violations of these Terms, fraudulent activities, or non-payment of fees.

Post-Termination

Upon termination, we will return your data and materials, and you will pay for services rendered up to the termination date.

Dispute Resolution

1

Good Faith Resolution

Parties agree to attempt good faith resolution of disputes through direct communication before pursuing formal proceedings.

2

Mediation

If direct resolution fails, parties may engage in mediation with a neutral third party before pursuing legal action.

3

Jurisdiction

These Terms are governed by Indian law, and disputes will be resolved in courts of competent jurisdiction in India.

Changes to Terms of Service

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

We will notify users of significant changes through email or prominent website notices. It is your responsibility to review these Terms periodically for updates.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Inquiries

For legal and compliance matters:

Email: legal@technovitasolution.com